Do you tranquilize pets before you bathe or groom them?
Magic Mutts does not tranquilize or otherwise sedate a dog in order to groom it. We are trained to handle nervous pets and we treat every pet with tender loving care. If a pet is too agitated to be safely bathed or groomed our services will not be forced upon the pet.
Does Magic Mutts employ heated drying cages in its grooming facilities?
No. Each dog at Magic Mutts is hand-dried after they have been bathed. The process involves brushing out the coat to remove shedding hair, while blowing it dry with equipment similar to, although much larger than, the hair dryer you might use at home. The force dryer uses warm (not hot) air so your dog will not overheat during this process.